Monday, October 25, 2010

What should we really be afraid of for Halloween?

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Earlier this month Garth Reynolds began a blog post with: “Did you know that the #2 thing people fear most is being burned alive. Guess wha...
Sunday, October 24, 2010

Axe grinders and denialism

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Some people just have an axe to grind. Their minds already are completely made up. They won’t be listening for any evidence to the contrary....
Monday, October 18, 2010

Have you heard of the International Listening Association?

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John Marshall, the Chief Justice of the Supreme Court, once said that: “To listen well is as powerful a means of communication and influence...
Sunday, October 17, 2010

Learn to be a better listener

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Where can you learn how to become a better listener? The American Communication Association (ACA) has an excellent module in their ACA Publi...
Friday, October 15, 2010

Are you listening or just talking?

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Back in 1996 Ken Johnson said that : “Listening effectively to others can be the most fundamental and powerful communication ...
Tuesday, October 12, 2010

The Gap between marketing and customers

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The Gap is a huge clothing retailer founded back in 1969. Recently they decided to patch up their two decades old logo by changing the type...
Friday, October 8, 2010

Boring to Bravo: a buffet of techniques for better presentations

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Two weeks ago I got a copy of Kristin Arnold’s recent book from my friendly local public library, and skimmed through it. This book is an ex...