Back on December 3, 2023 I blogged about how Talking on Eggshells by Sam Horn is an interesting and useful book. In researching that post I missed that Sam also had a ChangeThis manifesto on September 20, 2023 titled TICK TALK: What to Say When Every Second Counts. You also can download it as a seven-page pdf.
Her seven points are to:
1] Address time up front.
2] Relieve their anxiety
3] Ask yourself, ‘Why will they resist?’
4] Get their eyebrows up with a pithy one-liner and then riff off it.
5] Ask for advice.
6] Introduce something recent and intriguing.
7] Share what’s rare.
She has an issue of her Tick Talk – The Better Newsletter #43 on July 25, 2024 with a useful infographic. And there also is a two-minute YouTube video titled TickTalk The Clock Starts Ticking the Second We Start Talking.
An image of a stopwatch was modified from this one at OpenClipArt.
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