At the PresentationTeam web site on May 27, 2019 Kevin Lerner published a long (~3500 word) but very worthwhile article titled Dealing with Distractions (subtitled presenting like a pro when the unexpected strikes). He also posted it at LinkedIn Pulse, which is where I first found it . Kevin discussed six types of distractions:
Physical Distractions
Venue Distractions
Technical and Visual Distractions
Audience Distractions
Delivery Distractions
Under Audience Distractions he has a section titled Minimal eye-contact
or audience engagement containing the following story (which conflicts with advice
we often get) :
“I gave a training presentation a few years
ago that really threw me off. The audience did not just lack eye-contact
with me…many of them had their heads tilted backward and their eyes
closed. They seemed terribly disinterested and downright sleepy. For the
first three hours I delivered my program, distracted by this near-rude audience
response.
During lunch I asked my client what was going
on with my audience. She replied that many of the audience members were
from South Korea and that this is a cultural thing. ‘By closing their eyes
they are better able to process my information, without being distracted by the
visuals,’ she explained.
It helped me gain my footing - and they were
pleased with my program. Still, talking to an audience that could care
less about you or your presentation can be distracting and
disheartening. Aim to carry on, making your presentation as entertaining
and engaging as possible.”
Japanese audiences are similar, as was discussed by Clella
Iles Jaffe on page 190 of the eighth edition (2016) in her textbook, Public
Speaking concepts and skills for a diverse society:
“Expectations common in the United States are not
universally applicable. For instance, Japanese speakers use less direct eye
contact, and it is not unusual to see listeners with downcast or closed eyes at
a meeting or conference because this demonstrates attentiveness and agreement
rather than rejection, disinterest, or disagreement.”
There is a longer discussion by Richard W. Brislin and Tomoko
Yoshida on page 285 of their 1994 book Improving
Intercultural Interactions: Modules for Cross-Cultural Training Programs:
“Cultures vary in the methods used to convey involvement and
attention to one’s conversation partner. In America, a slight forward lean and
eye contact convey an attitude of involvement and attention. In contrast,
Japanese may use very different means to convey these attitudes. An American
full professor who was making a speech to a large group of Japanese professors
and students was concerned during his speech because many in the audience that
filled the auditorium were sitting with their eyes closed. He thought, ‘my
speech is dying. They’re all falling asleep.’ After his speech was finished, a
number of Japanese approached him enthusiastically telling him how much they
enjoyed his speech and making comments that showed they had heard every word he
said. In Japan, closing the eyes while listening to another, especially a
higher status person giving a speech to a large audience, indicates one is giving
one’s complete attention to the words of a speaker, not a disinterest in the
speaker. Clearly, the American had misinterpreted the closed eyes of the
Japanese….”
Some potential distractions are to be expected. Back on January 1, 2012 I blogged that you should Resolve to anticipate “shoelace failures” and plan around them. As is shown above, a shoelace is expected to wear out and fail at the upper eyelet.
AA or AAA batteries in your presentation remote, laser pointer, or wireless microphone can be expected to eventually run out, so you should carry spares.
Markers for whiteboards or flipcharts will run out of ink or dry out. If you don’t carry your own spares, Murphy’s Law says what you will find in a tray at the venue will be awful - light yellow or pink highlighters.
Note cards will get dropped, so they should be chained together, as I discussed in an April 19, 2017 blog post titled You should never have to worry about shuffling or dropping your cue cards.
You also might make up (or adapt someone else’s) checklist
of what to take along, as I blogged about in a post on February 1, 2011 titled Is
your speech ready for takeoff? Are you sure?
Some items that are not absolutely necessary can increase confidence and simplify your presentation. If I’m using PowerPoint, I carry my own little Targus remote with a built-in laser pointer. I also carry a small lab timer that is much easier to read than the tiny digital display on my wristwatch. Little things like a cube tap or ground adapter will insure that you have power.
In his article Kevin discussed how one morning he had forgotten to take his epilepsy medication, which led to a petite mal seizure during a presentation. Carrying a pillbox holding the medication doses for a week can give a visual reminder making that sort of mishap less likely.
In another post on February
8, 2011 titled Mistake-proofing your presentation outfit I discussed other ways
to give yourself visual reminders. The blister pack holding four dry erase
markers I showed previously will instantly indicate if one had run out but not
yet been replaced.
The image of a woman with a cellphone came from Wikimedia
Commons.