From the Boise Public Library I got and have been reading a 2021 book by Karl Wiegers titled The Thoughtless Design of Everyday Things. There is a 3-page pdf Design Lessons Summary.
One example he discusses is a bathtub spout, which diverts water up to a showerhead. Normally this happens when you pull upward, as is shown above. His alternative thoughtless example on page 38 (as seen in a Google Books preview) instead has the control on the bottom of the spout. You perversely have to pull downward to divert the water upward.
On page 61 cutlery is another thoughtless example.
“I’ve tried to eat meals in restaurants with cutlery that had smooth cylindrical handles, like the items shown in Figure 4.2. [See above for my image with comparisons]. You can’t get a solid grip on a handle like that. The knife rolls in your hand as you try to cut a piece of meat or spread butter on bread. Watch out for cereal or soup landing in your lap if you’re using the spoon. Our fingers grip flattened or textured cutlery far more securely than smooth cylinders. Why would someone design these common implements so as to be barely usable for their intended purpose? They are pleasing to the eye but clumsy to the hand.”
How about remote controls? I like the simple one for my ROKU TV, shown above. On page 119 of the book Karl describes a thoughtless remote his optometrist encountered which had a full keyboard on its back (also described here on pdf page 49 in a sample) which could cause pocket dialing:
“The remote control for my new visual acuity chart has buttons on both sides, which is ridiculously difficult to get used to. If I don’t hold it carefully on the outer edges, I end up pushing front and back buttons at the same time and scrambling the programming.”
I thought that must be unusual, but at Amazon I saw a remote for a Visio TV with a full keyboard on its back.
The bathtub spout image was cropped from one at Wikimedia Commons.








