Showing posts with label filler words. Show all posts
Showing posts with label filler words. Show all posts

Saturday, December 27, 2025

Filler words are not as bad as you might think


 

 

 

 

 

 

 

 

 

 

 

There is a useful article by David Kesiena at RollingOut on December 25, 2025 that is titled Why filler words like ‘um’ aren’t as bad as you think. He says:

“Determining when to use filler words becomes easier by asking three specific questions:

1. Who is your audience? If listeners have already granted credibility and want a relaxed atmosphere rather than a formal speech, filler words work perfectly fine. They create connection rather than distance.

2. What are the key messages you want to convey? Entering conversations with three specific talking points increases confidence while conveying information, naturally minimizing filler word frequency. During prepared presentations, speakers often use few to no filler words without realizing it because they already know what needs saying.

3. Are you actively listening to the other person? Sometimes filler words emerge because speakers aren’t completely sure what the other person has communicated. With trusted friends or family, established relationships make polish unnecessary. These conversations benefit from natural speech patterns.”

Another similar article by Gina Park at KSL.com on December 25, 2025 is titled Should you stop saying ‘um’? Here’s what experts said.

  

The image was modified from this one at Wikimedia Commons.

 

Thursday, October 30, 2025

An article busting ten myths about charismatic speech


 

 

 

 

 

 

 

On October 29, 2025 I blogged about What makes a speaker charismatic? There is a long, detailed 31-page pdf article by Jan Michalsky and Oliver Niebuhr at Acta Universitasis Carolinae in 2019 which is titled Myth Busted? Challenging What We Think We Know About Charismatic Speech. It has over a hundred references! That article discusses the following ten myths:

 

Myth 1: Charisma makes a difference.

 

Myth 2: Charisma is a divine talent of a few gifted people that only surfaces during a crisis.

 

Myth 3: Charismatic communication is the expression of a charismatic personality.

 

Myth 4: How we say something is more important than what we say.

 

Myth 5: Lower voices are more charismatic.

 

Myth 6: A clear pronunciation supports perceived speaker charisma.

 

Myth 7: Filled pauses are bad for perceived charisma.

 

Myth 8: Belly breathing and an upright posture support speaker charisma.

 

Myth 9: A charismatic performance requires intensive training on the part of the speaker.

 

Myth 10: Engineers are less charismatic.

 

My image was assembled by repeating and modifying one of a carved figure at the Museum of Anthropology in Vancouver, British Columbia.

 

 

Tuesday, July 15, 2025

A long, excellent, recent discussion of filler words in the book Like, Literally, Dude by linguistics professor Valerie Fridland


 

 

 

 

 

 

 

 

 

 

 

 

 

 

The president of the Pioneer Toastmasters Club, Brian Reublinger, told me about a 2023 book by linguistics professor Valerie Fridland titled Like, Literally, Dude: Arguing for the good in bad English. Linguistics is descriptive rather than prescriptive. English professors, public speaking coaches, and other pedants will tell us what we should be doing. For example, there is an article on filler words by Joel Schwartzberg in the February 2019 issue of Toastmaster magazine on pages 14 and 15 titled Drop Those Crutches. In contrast, linguists tell us what we are doing, why we do it, and where it came from. I got Like, Literally, Dude from my friendly local public library and am enjoying reading it. You can find excerpts from it at Google Books.  

 

Chapter 2 on Pages 65 to 97 is titled Umloved. It has the following section titles:

What the uh?

 The ums of antiquity?

A Freudian um?

Brain farts

Comprendo?

Men-o-pausal patterns

Staging an um-prising?

Umdone

 

On pages 80 and 81 the Comprendo? section says:

 

“Go to any public-speaking class and I can pretty much guarantee that they will not be advising you to ‘um’ more. As a matter of fact, pretty much any public-speaking course worth its salt will give you tips and pointers on how not to be disfluent, rather than give you gold stars for how many ums you can produce during one PowerPoint presentation. But that is why they pay linguists the big bucks and public-speaking coaches get crickets. Um Okay, maybe I have that backward. That’s why they should be paying us the big bucks. Because we linguists have read the psycholinguistic research that suggests we have been wrong to ban hesitation from our talk. Just because we have been conditioned by our speech teacher to avoid using them or lost our lunch money to Toastmasters International, we find little scientific evidence that suggests they actually deserve such a negative reputation. In fact, the most fascinating area of hesitation research is not on why we ‘um’ but on how our ums and uhs might actually be a speaking superpower.

 

How is this possible? Because our ums and uhs, along with other signs of disfluencies like false starts (sa – say what?) seem to signal to our listeners to be on alert that there is something requiring greater cognitive effort happening. Why would this be useful from a comprehension standpoint? Because it leads us to expect the unexpected; we don’t get sidetracked by anticipating easy words or simple sentences, because we know disfluencies tend to accompany harder linguistic choices. Let’s unpack this a bit by looking at what some of this research can tell us. 

 

Our hesitations seem to act as pretty significant comprehension aids for our listeners. For instance, in one research study, participants were aske to move a mouse to select an object from two choices on a computer screen after hearing a prompt. The trick was that one of the objects had been previously mentioned during the study and the other had not. When the experimental instructions included an um before the name of the object to select, participants were not only more likely to be faster at identifying the unmentioned object, but they also started moving the cursor in that object’s direction before the um was even finished. It seemed the um clued the listener in to which word was more likely to be said (the unmentioned one) because they understood um’s role of marking something unfamiliar. This effect did not occur when the researchers used a same-length background noise instead of the filled pause. The um made them do it."   

 

[When we skip to page 86 we find something I blogged about on February 13, 2014 in a post titled Adding a few uhs and ums improved recall of plot points in stories]:

 

"This advantage for memory and speed has been well studied – experiments testing disfluency effects on comprehension have pretty consistently illustrated recall and processing-time benefits when a filled pause is part of the stimuli. And the benefits are not just on word recall – we also seem to remember stories better when uh or um enter the picture. In an experiment [Ref. 86] testing how well people performed at recalling specific parts of the story Alice in Wonderland, participants showed better recall when they heard recordings with filled pauses occurring before some plot points, such as’ Meanwhile, … uh …, the cook keeps hurling plates and other items at the Duchess.’  Equivalently timed coughing inserted into the passages at the same points, though, didn’t help them out in recalling those plot points later. In fact, the coughs seemed to impair recall. So it is specifically the uh that does the trick.”

 

Chapter 3 on pages 99 to 123 is titled What’s Not to Like? It has sections titled:

 

Like, why?

The trouble with like

Approximately something

Laser pointers

The plot thickens

Old dogs, new tricks

What women like

To like or not to like?

 

It begins as follows [pages 99 to 104]:

 

“Walk into any middle school in America and there’s one word you’ll hear echoing down the hallway that has taken on more than its fair share of shade. No, it doesn’t rhyme with ‘luck’ or ‘hit.’ This one rhymes with ‘hike’ and should be wildly familiar to anyone who’s seen the movies Valley Girl or Clueless. While ‘fer sure’ and ‘totally gnarly’ have faded into the SoCal sunset, the presence of like has only expanded, punctuating every sentence from Los Angeles to New York.

 

The frequent use of like may sound juvenile, but it has taken over our linguistic nooks and crannies in almost every variety of global English. It appears at the beginning of sentences, in the middle of clauses, and now it even introduces quotes. The funny thing is, despite its pervasiveness, hardly anyone claims to like this new type of like. Even those who admit to using it themselves rarely remark on it as a positive attribute. Case in point: When I ask my college students to name the things that bug them the most about language, like is always at the top of the list, comically appearing in the very sentence that denigrates it: ‘I hate how people, like use like all the time.’ Once the offending word is mentioned, the students can’t stop noticing how often it pops up in everyone’s speech for the rest of the class period – and then the rest of the day, week, month, and year. The fact is, like it or not, like use is here to stay. But before condemning it as a sign of impending linguistic ruin, let’s take some time to consider why like might have entered our speech in the first place. As I tell my students, maybe, just maybe, there is more to like than we might at first believe.     

 

Like, why?

 

The expanded use of like is so widespread that news outlets ranging from The Atlantic to Time to Vanity Fair to The New York Times have covered what seems to be its troubling and meteoric rise. One online college advice site has a post headlined ‘How to Stop Saying Like and Immediately Sound Smarter’; a speech-improvement service calls it ‘The Like Epidemic,’; the Chronicle of Higher Education asks that we ‘Diss Like’; and in Vanity Fair Christopher Hitchens called it ‘The other L-word.’ Across global English varieties, concerned parents worry about this troublesome habit. One mother, echoing the apprehensions of many, appeals for help from the advice expert at the UK’s The Guardian, fretting that her teenager’s like use sounds uneducated and will affect her success in the future. Teachers also report that its prevalent use in class is becoming problematic. In fact, a friend of mine, who is a middle school teacher recently told me that it’s her students’ number one verbal tic. This collective hand-wringing leaves little doubt that we have little love for like. So then why do we continue to use it?  

 

Ask most parents and they’ll probably say it has something to do with adolescent laziness or linguistic rebellion. Ask most employers and they’ll probably say it has to do with a shift from a more formal workplace to a casual, less professional setting. Ask most linguists, though, and they’ll probably tell you we’re missing the mark. Like used in such contexts is not much different from other markers that we have used through the centuries to help us organize and structure our speech. In other words, there is nothing that unique or concerning about it.  

 

Though we might not realize it, English has an arsenal of pragmatic-oriented features of speech, such as so, you know, actually, and oh. As with our now beloved ums and uhs, these discourse markers don’t directly contribute to the literal (semantic) content of a sentence. Instead, when added, they contribute to how we understand each other by providing clues to a speaker’s intentions. For instance, when I say. ‘Oh, I finally got a job!’ my use of oh is a shorthand way to prompt a listener to mimic my surprise. Discourse markers provide the social greasing of the conversational wheel. Without them, our speech would sound less conversational and more computer-like. In fact, try having a conversation without using any discourse markers. Not only will you find it quite difficult, but others will find you a less appealing speaker.

 

Discourse markers are by no means new or unusual Shakespeare made liberal use of them, and the epic poem Beowulf even begins with one (Hwoet!). Suggestively, historical texts that date back to the old English and Middle English periods (fifth to eleventh century and twelfth to fifteenth century, respectively) have shown evidence of words functioning similarly to modern discourse markers. For instance, the Old English word pa, meaning ‘then,’ served as a foregrounding discourse marker in narratives and was often associated with colloquial speech. As a matter of fact, some Old English scholars suggest pa occurred so often in some early texts that it can’t have carried much semantic content, a complaint that echoes our modern assessment of excessive like use. Less controversial, Old English hwoet, meaning ‘what,’ seems to have served as an attention-getting device roughly similar to the modern sentence’s initial so. As the opener to Beowulf, it’s a signal to the audience that something worth paying attention to will follow. In more recent times – at least if you consider the early modern period (fifteenth through seventeenth century) recent – interjections such as alas, ah, and fie, among others, similarly functioned to give a sense of a speaker’s intentions or emotions (alas, ‘tis true). Though charming to our ears, these DMs may well have been painful to parents of the early modern era.

 

Looking back, we find that the origins of the word like are similarly rooted in the Middle English and early modern period. The Oxford English Dictionary (OED) first notes the use of like in its adjectival and verbal functions – as lich (adjective) and lician (verb), respectively – as early as 1200, with noun, conjunction, and prepositional uses noted around 1400 – 1500. The use of like as a conversational marker shows up later, though much earlier than we might have expected. The OED cites a passage from a text written in 1778 (F. Burney’s Evelina II), where it is used to qualify the speaker’s subsequent remark, ‘Father grew quite uneasy, like, for fear of his Lordship’s taking offense.’ It also cites another example employing like in this way in 1840, in a magazine of the era: ‘Why like, it’s gaily nigh like, to four mile like.’ And hinting at the source of like’s vibe of hip vernacularity, the OED gives a more recent example from a beat-influenced magazine, where we locate like occurring in its now familiar spot at the beginning of a sentence – ‘Like how much can you lay on (i.e., give) me?’ (from Neurotica Autumn 45).”

 

 

Sunday, July 6, 2025

Three excellent articles on pauses – two with singularly misleading titles

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On November 16, 2019 I blogged about Please don’t just tell us about ‘the pause’ – because there are several different types and lengths. There is an excellent article by John Zimmer at LinkedIn Pulse on July 1, 2025 titled Pauses in a speech: Why, When, How. He discusses pauses:

 

before you start

to signal that something important is coming

to let the message sink in

when moving to a new topic

for emphasis

to get your audience to reflect

when answering questions

 

There is a second article by Peter Dhu also at LinkedIn Pulse on June 30, 2025 titled The Value of Silence (The Pause) For Effective Speaking by Peter Dhu. He talks about long pauses before (The Pre-Pause) or after (The Post Pause) you say something, and pausing to create suspense or to grab attention.

 

There is a third article by Dave Hablewiz on February 27, 2024 titled The Power of the Pause: The Secret Sauce of Great Public Speaking. He divides pauses into two categories: incidental and intentional. Then he discusses different types of intentional pauses: Pre-emptive, Punchline, Audience, Thoughtful, Emphatic, and Indefinite. Dave has an embedded 25-minute YouTube video (with a transcript to follow from a Toastmasters District Conference) titled The Power of the Pause D2 Conference 2023.

 

Friday, September 27, 2024

Fun with filler words: A beer-drinking game based on a speaker using the phrase “you know”

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lewis Black’s Rantcast # 191 | The Emmys has a rant sent in by Garret Cheney in Pittsburgh, Pennsylvania. (WARNING: Lewis’s language is Not Safe for Work – NSFW). Instead of getting upset by speakers using filler words, just get a cheap beer and take a drink every time you hear them said.  

 

Back on November 10, 2010 I blogged about another phrase in a post titled But, umm. In the TV show How I Met Your Mother, which included Cobie Smulders as Robin Scherbatsky, there was an episode titled Jenkins with a plot described on IMDB as follows:

 

“Meanwhile, Robin encounters fans of her pre-morning news show. When she met the boys at the college bar, one of Ted's students Scotty (Andrew Lewis Caldwell) comes over to tell her that he's a big fan of her work. Full of pride, she interrupts Ted's class the next day to loudly announce that she is the host of the show. After she leaves, the class explains that they are fans because her show comes on as their night of drinking is coming to an end (Her show is so early in the morning that the class is still at the bar from previous night), and her interjection, ‘but...umm’ is the basis for a drinking game (whenever Robin says this, the students take a drink).”

 

The beer glass was adapted from here at Openclipart.

 


Thursday, November 30, 2023

How NOT to be a Thought Leader

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

At Medium on November 28, 2023 there is a silly article by Caroline Tran titled How To Create Differentiated Public Speaking Articles (And Stand Out As A Result). She claims that saying something different is one part of being a Thought Leader. Her example is:

 

“How to get rid of your ‘ums’ and ‘ahs’?

Give away $10 per ‘um.’ 5 ums? That’s $50. 10 ums? That’s $100. 15 ums? That’s $150. Make it physically painful to say ‘ums’ and ‘ahs.’ Notice how this instantly stands out from the crowd. Nobody has said it before. It’s completely novel. And because of that, you no longer occupy the category of a ‘follower’ saying the same things as everybody else – you’ve instead started to tap into the category of a ‘thought leader’ sharing unique ideas and shaping the industry itself.”

 

However, paying for having said filler words is neither new nor novel. And, it’s financially painful rather than physically painful (like a slap in the face). The only novel thing in Ms. Tran’s article is the large amount. Toastmaster club meetings have a role called the Ah Counter, which is discussed by Kate McClure in the June 2021 issue of Toastmaster magazine in an article on page 13 titled Counting on the Ah-Counter. Back on May 25, 2009 I blogged about Like, You-Know: Ah, Um, Er. In that post I stated that:

 

“…In our club the counter reports the results. Some clubs [like Hardhat Toastmasters] also levy a fine of 5 cents per filler word (with a maximum of 25 cents) to act as a friendly reminder.”

 

Another club, Encinitas Toastmasters, has a payment of twenty-five cents to their Piggy. And Madrid Toastmasters has a payment of a tenth of a Euro (currently eleven cents).

 

The LinkedIn profile for Carol Tran (with a thumbnail image matching one in that Medium article) says she is in Sydney Australia, and has been a Toastmaster since August 2020. If she had dug deeper, then she could have found those articles. How much is $150 Australian? About $99.20 U.S.

 

What do I have to say about the phrase “thought leader?” I thought I was a leader, but I’m not!

 


Sunday, November 26, 2023

That sometimes just is a filler word


 

 

 

 

 

 

 

 

 

 

There is an interesting article by Sam Knight at Pikes Peak Writers on November 14, 2023 titled “That” as a Filler Word. He describes how that, which can be an adjective, adverb, definite article, or pronoun also can just be a filler word. Ask yourself whether taking it out of a sentence changes the meaning. The list shown above has five examples from articles or blog posts about filler words.

 

One came from a post by Jennifer Bartram at the UKBodyTalk blog on June 5, 2023 titled How filler words are barriers to effective communication:

 

“Estimates suggest that the average speaker uses a ‘filler word’ every 12 seconds, but overuse of ‘ums’, ‘ahs’ and other words or sounds can be a real barrier to effective communication.”

 

A second came from an article at Indeed on November 21, 2022 titled What are filler words? (Examples and how to avoid them):

 

“Used as an alternative to silence, filler words let you know that you have more to say, even if you need a moment before you continue.”

 

A third came from another post by S. Colby at the Resound blog on March 18, 2022 titled What are filler words? (11 Super Common Words):

 

“In other words, there’s clear evidence that not all filler words are bad.”

 

And a fourth came from yet another article by Joel Schwatrzberg in the Toastmaster magazine on pages 14 and 15 of the February 2019 issue titled Drop Those Crutches:

 

“Like your sophomore year of high school, pauses are so uneventful that they are quickly forgotten.”

 

Fifth, that even is a filler word in a sentence in the Ah-Counter Script and Log (#675A) from Toastmasters International:

 

“Greetings Mr./Madam Toastmaster, Fellow Toastmasters, and guests. The purpose of the Ah-Counter is to note words and sounds that are used as a ‘crutch’ or ‘pause filler' by anyone who speaks. During the meeting, I will listen for overused words, including and, well, but, so, and you know. I will also listen for filler sounds, including ah, um, and er. I will also note when a speaker repeats a word or phrase, such as ‘I, I’ or ‘This means, this means.’ At the end of the meeting, I will report the number of times that each speaker used these expressions…”  


 

 

 

 

 

 

 

 

 

 

There also are many occasions where that is useful, such as in metaphors. Eight examples shown above came from Chapter 5 of Dr. Mardy Gothe’s 2008 book I Never Metaphor I Didn’t Like.

  

  


Wednesday, August 2, 2023

Pausing can improve your public speaking


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The August 2023 issue of Toastmaster magazine has a good article by Joel Schwartzberg on pages 18 and 19 titled 9 Surprising Ways You Can Benefit From a Pause. They are:

 

Pausing puts your mind in charge of your mouth.

Pausing gives the audience time to process.

Pausing draws and holds attention.

Pausing looks like thinking.

Pausing puts power behind key ideas.

Pausing controls speed.

Pausing lets you breathe.

Pausing defeats crutch words.

Pausing costs you nothing.

 

Why did I say good and not excellent? Because his second paragraph says:

 

“Read on to learn more about the great powers of the pause, including some that will almost certainly give you pause!”

 

 


 

 

 

 

 

 

 

 

 

The Pause wrongly implies there is only one type. Back on November 16, 2019 I blogged about Please don’t just tell us about ‘the pause’ – because there are several different types and lengths. Five types (and punctuation lengths) are shown above. Also, at the top of page 19 in Joel’s article there is a photo overlaid with the same pause icon I showed at the top of this post.

 

There is another excellent article by Marsha Zinberg at The Write Touch on October 24, 2022 titled Pausing for Effect: Seven Reasons Pauses Enhance Your Speeches (and Eight Ways to Ace Them). She lists eight types:

 

Punctuation

Look at Me!

Remember This!

Have You Ever….?

Ta-Da!

Rimshot

What Just Happened? Or Where the Heck Am I?

Dying of Thirst.

 

Think about using different lengths of pauses when you speak in public.

 


Sunday, February 5, 2023

Reducing excessive use of filler words in scientific speech


 

 

 

 

 

 

 

 

 

 

There is a serious article by Douglas R. Seals and McKinley E. Coppock in Advances in Physiology Education (2022, Volume 46, number 4, pages 615 to 620) titled We, um, have, like, a problem: excessive use of fillers in scientific speech which also can be downloaded for free as a six-page .pdf file. I broke the abstract into sections rather than its original single paragraph format. It says that:

 

“A filler is any word or sound that interpolates (i.e., is inserted into) the main message of a speaker. Common fillers include ‘um’, ‘ah’, ‘like’, ‘so’, and ‘you know?’ among others.

 

Excessive use of fillers in scientific presentations can reduce the credibility of the speaker as well as impair the comprehension of the speaker’s message by the audience.

 

Primary causes of fillers include nervousness/speaking too quickly, inadequate preparation time, and infrequently used words that are difficult for the speaker to remember while presenting.

 

Recommendations for reducing the use of fillers include self-awareness of the problem, reinforcing feedback, and active intervention to render pauses silent (instead of verbal) by ‘chunking’ content, increasing preparation time, and slowing presentation pace.

 

Excessive use of fillers is an obstacle to becoming an effective public speaker, and therefore efforts to reduce filler use should be a goal of professional development.”

 

A next-to-final section in the text headed One step at a time warns us:

 

“When emphasizing improved public speaking skills in the context of professional development, it is important to remember that it is not necessary to eliminate filler use in an initial effort but rather to reduce the frequency of use as a first step and then progressively work toward elimination. It also is important to recognize that improving public speaking skills, including reducing use of fillers, may be more challenging for certain individuals and groups. For example, some individuals whose first language is not English initially might find it challenging to present in that language. Similarly, some trainees with disorders of fluency, such as a stutter, and others with a fear of public speaking might need additional guidance, time, and space to improve their oral presentation skills. The reality is, all trainees and faculty, regardless of circumstances and level of training, benefit from empathy, mentoring, encouragement, and opportunities to enhance their scientific speech and public speaking abilities.”

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is an unfortunate tendency by some (including Toastmasters) to demand immediate total elimination of filler words. I call them Filler Word Daleks, after the xenophobic mutants in the Doctor Who science fiction television program, whose favorite word is Exterminate!

 

For example, a blog post by Esther Snippe at SpeakerHub on January 30, 2017 titled Stop “Um-ing” (and using other filler words) proclaims:

 

“Public speaking experts strongly recommend eliminating these words and phrases completely, keeping your talk clear and succinct — without distractions.”

 

The image of a Dalek came from here at Wikimedia Commons.

 


Tuesday, December 6, 2022

Which filler words commonly occur in spoken English?


 

 

 

 

 

 

 

 

 

 

 

 

 

 

That’s a very curious question. I thought about it after looking on Wikipedia and finding a page titled Most common words in English that contained a list titled 100 Most Common Words [in Written English]. That list is shown above, as a table. Ah is not on it, but So is at #41.

 

I looked around and eventually found there was a book with an answer. It came out in 2001, was written by Geoffrey Leech, Paul Ryson, and Andrew Wilson (all from Lancaster University), and titled Word Frequencies in Written and Spoken English Based on the British National Corpus. That corpus has 100 million words, 90% of them written. Starting on page 144 of it there is List 2.2 – Rank frequency list: spoken English (not lemmatized).

 

 


 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

The first and second fifty words from that list are shown above as a pair of bar charts. Two pure filler words (highlighted in red) appear in the Top Fifty: Er at #17 and Erm at #27. Well and So, which might be fillers too (highlighted in green), are #32 and #33. In the Second Fifty, Say, which also might be a filler word is at #83. But Ah isn’t there at all – which may disappoint Toastmasters whose club meetings have an Ah-Counter. That role is discussed by Kate McClare in her article in the June 2021 Toastmaster magazine titled Counting on the Ah-Counter.

 

 


 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

How do the lists for spoken and written English compare? As shown above via a pair of tables for the Top 20, they are not the same, and only eleven of the spoken words are on the written list.

 

Corpus is a rather obscure word. The first definition in the Merriam Webster Dictionary is:     

“the body of a human or animal especially when dead”

 

The third is:

“a collection or body of knowledge or evidence - Especially: a collection of recorded utterances used as a basis for the descriptive analysis of a language”

 

Is that a corpus or a porpoise?

 


Tuesday, March 2, 2021

Which speech delivery habits do the most people find annoying?

 I got curious and looked for data from surveys or polls about what speech delivery habits people find annoying. I found a blog post by Robbie Hyman at Words Matter on May 25, 2011 titled What to avoid when speaking to a group which listed percentages for nine habits from a Gallup poll. But he didn’t say when it was done, and I couldn’t find it on the Gallup web site. 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A search in Google Books led me to page 98 in a 1999 book by Lillian J. Glass titled The Complete Idiot’s Guide to Verbal Self-Defense. That reference says the poll was done for her back in 1987 for the book Talk to Win. Results are shown above in a bar chart. The top five are interrupting (88%), cursing (84%), mumbling or talking too softly (80%) and a tie between monotonous boring voice and talking too loudly (73%). Note that Robbie Hyman’s blog post missed both the highest percentage (interrupting) and the lowest (foreign accent).    

 

 


   

 

 

 

 

 

 

 

 

 

 

 

A book preview from Talk to Win shows more detail: there is a table listing percentages for both Annoys a Lot and Annoys a Little rather than just the Total. Those percentages also are included in an article by Martha Sherrill Dailey in the Washington Post on April 29, 1988 titled Hear ye, hear ye. That table is shown above.

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Results for Annoys a Lot are shown above in a second bar chart. The top three are in the same order as for the Total. Results for Annoys a Little are shown above in a third bar chart. Mumbling (43%) has moved up from third to second, but Interrupting (29%) and cursing (28%) have dropped to almost the bottom of the list.

 

Other articles and blog posts also have reported incorrect results from that Gallup poll. Dirk Moller at Business Connections on October 26, 2010 has an article titled 7 Tips for developing a winning phone voice that claims a recent Gallup poll listed mumbling as the most annoying habit of speech. 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

An undated article by Linnaea Mallette at K.I.S.S. Speaking Tips titled V is for Vocal Variety said a Gallop Poll reveals that talking too fast annoys 55% of people surveyed. Back on November 2, 2009 I blogged about Gallop Poll: A type of drive-by opinion survey (presumably on horseback).

 

Saturday, March 21, 2020

Cartoon about how filler words when finishing a presentation sound more impressive in Latin


A recent Saturday Morning Breakfast Cereal cartoon had the following captions:

“HOW YOU PLAN TO END TALKS: ‘And thus the conclusion is self-evident.’
HOW YOU ALWAYS END TALKS: ‘Uh. So. Yeah.’
SOLUTION - CONVERT IT TO LATIN: ‘Vah. Sic. Etiam.’ “

Similarly, an article by Betsy Russell in the Idaho Press on March 20, 2020 about the Idaho legislature concluding their session was titled House adjourns sine die, at 9:18 a.m. The impressive-sounding Latin phrase ‘sine die’ just means indefinitely, or as the Merriam-Webster dictionary says less tersely:
“without any future date being designated (as for resumption).”


Wednesday, June 5, 2019

Qualifiers are one place where filler words come from










































Today’s xkcd cartoon by Randall Munroe has the biggest cluster of qualifiers I have seen.

Saturday, August 4, 2018

A useful and a less-than-useful article about reducing use of filler words


On August 1, 2018 there was an article by Noah Zandan at the Harvard Business Review that was mistitled How to Stop Saying “Um,” “Ah,” and “You Know.” That article instead discussed how to reduce the use of filler words and it said:

Using research that incorporates behavioral science, AI, and data, the people science firm I run, Quantified Communications, determined that the optimum frequency is about one filler per minute, but the average speaker uses five fillers per minute — or, one every twelve seconds.

Back in February 13, 2014 I blogged about how Adding a few uhs and ums improved recall of plot points in stories. A psychology experiment I discussed showed that fillers are useful and should not be eliminated. Their presence is a quantitative problem rather than a qualitative one.  

On July 31, 2018 Joel Schwartzberg posted on the BK Blog (from Berrett-Koehler Publishers) about The 4 enemies of making your point. Joel said the four enemies were And, Badjectives, Nonsense Words, and Apologies. He claimed filler words often were nonsense:

“Obviously you want to be making sense, and not nonsense. But these common words often fall into the category of nonsense: Umm, Ah, So…



In official Toastmasters meetings, a member is typically assigned the role of ‘Ah Counter,’ and that person literally counts the number of times a speaker says one of those nonsense words.



But while it’s important to know how often you use nonsense crutches – especially knowing what your crutch words are – knowing them hardly puts you on the path to correcting them. It’s just hard to stop doing something instinctual, even when you know it’s wrong.



What you need is something to replace that destructive activity – a rhetorical Nicorette. In the case of nonsense words, the appropriate replacement is a pause. An intentional pause is one of your best communication allies because it creates time for you, suspense for your audience, and typically is forgotten by the audience later. So train yourself to sense when a nonsense word is coming, and use a pause instead.”      

That single sentence in his second paragraph has four different problems. First, a member is always (not just typically) assigned the role of Ah-Counter at a Toastmasters club meeting. (In smaller clubs that role sometimes is combined with the Grammarian role, and the combination is called the Ah-Grammarian). Second, I have been to other official Toastmasters meetings (Toastmasters Leadership Institutes held by Divisions, and District Conferences), but they never have an Ah-Counter – only a club meeting does. Third, literally is redundant. Fourth, those really are filler words, and they are not nonsense. 

Joel previously had referred to bad adjectives as Badjectives. Similarly both typically and literally can be called Badverbs.    

Monday, June 25, 2018

So, like, how can I clean up my writing?









































You can do a careful job of researching your topic, and get all the details correct. For example, on June 21, 2018 there was an article by Lisa Evans at Fast Company titled So, like, how can I, um, clean up my speech? She said that: 

A tried-and-true program for overcoming your fears of public speaking and improving your speech skills, Toastmasters can also help you eliminate your ums, aahs, and likes. Toastmasters assigns a grammarian to each meeting whose job is to record all the filler words used by speakers. Knowing that someone is listening for these words can help you to recognize them in your speech and take steps toward eliminating them.”

First that organization is called Toastmasters International, and second the person who counts filler words at a club meeting is logically called the Ah-Counter. (In some clubs the roles of Ah-Counter and Grammarian are combined to an Ah-Grammarian. Perhaps Lisa just heard the second part of that combination.) I saw the Fast Company article mentioned at the In the News section on the Media Center web page for Toastmasters International.

The galvanized steel sculpture of a cleaning woman is at the entrance to the Museum of Clean in Pocatello, Idaho.