On December 1, 2022 the Defense Technical Information Center published a self-paced course with 11 learning modules on active listening as a 75-page .pdf file titled Active Listening Learning Resource. It was prepared by psychologists at South Dakota State University. The eleven modules are:
Active Listener Characteristics
Attending Behaviors
Effective Questioning Techniques
Reflection of Content
Reflection of Feeling
Empathetic Listening
Reflection of Meaning
Confrontation
Using Immediacy
Self-disclosure
Providing Supportive, Critical Feedback
Toastmasters may want to look at this course. On October 19, 2024 I posted regarding More about active listening.
The cartoon ear was captioned from one at Openclipart.
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