Tuesday, March 3, 2026

Botched statistics on fear of public speaking from an article in the March 2026 Toastmaster magazine


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is an article by social psychologist Jennifer Fidder on pages 10 and 11 of the March 2026 issue of Toastmaster magazine titled Fix Your Fear of Speaking. She begins with these three paragraphs:

 

“If you’re afraid of public speaking, have no fear – it’s one of the most common phobias. You’ve probably heard the saying that most people fear public speaking more than they fear death. And that’s true to an extent – nearly everyone has an impending fear of death; however, public speaking is something we all face having to do on a regular, even daily, basis.

 

Estimates suggest that around three-quarters of the general population report some level of anxiety about public speaking. An estimated 15 – 30% of them have a formal diagnosis of public speaking anxiety.

 

That fear of public speaking is called glossophobia, and it can prevent you from participating in activities, receiving promotions at work, and even being able to converse individually.”

 

Her first sentence mixes up fear and phobia. As shown above via a Venn Diagram, a phobia is a fear that also is intense, persistent and interfering. Back on December 11, 2013 I blogged about a previous article in a post titled Spouting Nonsense: July 2013 Toastmaster magazine article fumbles fears and phobias.

 


 

 

 

 

 

 

 

 

When we discuss fears and surveys, it is important to ask when a survey was done, where it was done, and what level(s) of fear were examined. We don’t need to hear stale old statistics again! There have been eleven Chapman Surveys of American Fears done from 2014 to 2025. They examined four levels of fear, as shown above via a bar chart for public speaking in the 2025 survey.  

 


 

 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

Another bar chart looks at the fear of dying at any level (Very Afraid + Afraid + Slightly Afraid), which only applies to from 49.7% to 66.8% of us - with a mean of 60.5% or about 3 out of 5 of us, and is not anywhere near everyone. But fear of people I love dying (shown in a similar chart) ranges from 73.3% to 86.9% - with a mean of 82.1% or more than 4 out of 5 of us.

 


 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

Still another bar chart looks at the fear of public speaking at any level - which ranges from 57.9% to 69.2% (with a mean of 63.0%) and quite a bit less than the three-quarters (75%) Jennifer claimed. Yet another bar chart shows the fear of public speaking for the levels of Very Afraid plus Afraid used in Chapman’s press releases (with a mean of just 28.5.%). Back on February 3, 2014 I blogged about Busting a myth – that 75% of people in the world fear public speaking. That ~75% (really 73%) came from back in 1977!

 

And the estimated 15 – 30% for public speaking anxiety appeared in a 2012 review article. I blogged about it in a post back on January 19, 2013 titled A recent review article on public speaking anxiety.

 

Also, Jennifer’s saying that most people fear public speaking more than they fear death is not right. There were two surveys long ago that instead found that more people (but less that 50% of them) feared public speaking than feared death. One was done in 1973, and I blogged about it on October 27, 2009 in the most popular post on this blog titled The 14 Worst Human Fears in 1977 Book of Lists: where did this data really come from? Another was discussed in a post on May 19, 2011 titled America’s Number One Fear: Public Speaking – that 1993 Bruskin-Goldring Survey

 

What about in the Chapman surveys? More people feared public speaking (at any level) than dying in 2015 (60.0% vs 49.7%), 2016 (60.2% vs 50.8%), 2017 (57.9% vs 55.0%), 2022 (69.2% vs 66.8%), 2023 (65.0% vs 59.8%), 2024 (65.75 vs 65.0%), and 2025 (68.5% vs 62.3%) while less did in 2018 (58.3% vs 64.4%), 2019 (64.1% vs 66.3%), and 2020/21 (61.7% vs 65.0%).

 

Finally, I don’t think it is useful to refer to the fear of public speaking by the word glossophobia. On May 6, 2022 I posted on Who popularized the word glossophobia? What is a better Plain English alternative? I suggested instead using the term speech fright, as a specific type of stage fright.

 

Sunday, March 1, 2026

The Next Conversation is a thoughtful book by Jefferson Fisher


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is a thoughtful 292-page book from 2025 by Jefferson Fisher titled The Next Conversation: Argue less, talk more. He is a writer, speaker, and trial lawyer. At Google Books there is a brief preview of up to page 28.

 

On page 269 there is a summary, The 47-Second Version:

 

Number one: Never win an argument, or you’ll lose a lot more than you gain. When you regulate your reactions before responding, you keep a clear head and a calm mind.

 

Number two: Confidence isn’t an act, it’s an outcome. Use words and short phrases that assert your needs and protect your values without fear of disappointment. When you embrace your assertive voice, you make a pathway for more positive change in your life.

 

Number three: Don’t worry yourself over how to change an entire relationship. Focus on changing the next conversation. When you frame a conversation as something to learn, rather than something to prove, you take out the difficulty in building connection.”

 


 

 

 

 

 

 

 

 

 

 

 

 

He does a good job of illustrating concepts via simple line drawings, like one from page 37 showing what is said versus what is felt, which is shown above by my colorized version.

 

Chapter 7 is titled Assertive Voice. Jefferson describes:  

 

10 Ways to Practice Assertiveness Now

Lesson 1: Every Word matters

Lesson 2: Prove it to yourself

Lesson 3: Express your needs unapologetically

Lesson 4: Speak when it matters

Lesson 5: Say less

Lesson 6: Remove filler words

Lesson 7: Never undersell

Lesson 8: Cut the excess

Lesson 9: When in doubt, fall back on experience

Lesson 10: Say ‘I’m confident’

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

And on page 159 he compares assertive voice with submissive or aggressive voice, which I have shown above via my colorized version.  

 

Chapter 10 is titled Frames. Beginning on page 215 he describes How to Frame a Conversation:

 

Set a direction

Call your shot

Get their commitment

One frame, one issue

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I have illustrated this by my own graphic, shown above.

 


 

 

 

 

 

 

 

 

 

 

 

 

 

Chapter 11 is titled Defensiveness and begins on page 225. My colorized version of his illustration on page 232 of how Defensiveness Builds a Wall is shown above. On page 238 he discusses How to Stop Yourself from Getting Defensive:

 

Catch yourself

Let their words fall

Get Curious

 

And on page 239 he discusses How to Prevent the Other Person from Getting Defensive:

 

Begin your sentence with ‘I,’ not ‘You’

Don’t begin your question with ‘Why?’

Acknowledge first

 

There is a pair of articles by Angela Haupt in TIME magazine about the book. One on May 14, 2025 is titled 8 Ways to Respond When Someone Interrupts You. Another on May 16, 2025 is titled The Best Way to Interrupt Someone.

 

Jefferson has a bunch of YouTube videos. A recent long one (1hr 35 min) on February 19, 2026 is titled Simple Phrases to INSTANTLY Silence Disrespect | Jefferson Fisher.

 

A 1919 drawing by Taylor F. Walter of men conversing is from the Library of Congress.

 

 

Saturday, February 28, 2026

A good TEDx talk about Plain Language


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A Wikipedia page for Plain Language defines that:

 

 “Plain language is writing designed to ensure the reader understands as quickly, easily, and completely as possible. Plain language strives to be easy to read, understand, and use. It avoids verbose, convoluted language and jargon.”

 

There is a good 19-minute TEDxTalk from December 11, 2015 titled Demand to Understand: How Plain Language Makes Life Simpler | Deborah Bosley | TEDx Charlotte.

 

An example from it is at 13:30 where her Ophthalmologist (eye doctor) asked:

“How’s your vision when your eyes are in a superior position?”

 

She replied: “What do you mean by a superior position?”

 

And then her eye doctor said: “Oh, I just mean when you look up.”

 

Unfortunately, at 8:12 she mentions the bogus claims of an 8.25 second attention span for humans and nine seconds for goldfish. Back on January 21, 2016 I posted about Is the average attention span of a presentation coach almost as short as that of a house fly?

 

The cartoon was adapted from one at OpenClipArt.

 

Friday, February 27, 2026

Does your vehicle have too many bumper stickers?


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Pearls Before Swine cartoon by Stephan Pastis on February 18, 2026 has the following dialogue:

 

Rat: Well, Carrie looks like you and me can

   be friends. Mind if I go check your car?

 

Carrie: What – you judge people

   by the kind of car they drive?

 

Rat: The number of bumper stickers.

 

Rat (holding sign):

0 = IDEAL

1 = FINE

2 = RED FLAG

3 or More = CERTIFIED NUT JOB

 

Rat: She had eleven.

 

As shown above, some vehicles even have more.  

 

 

Thursday, February 26, 2026

A very detailed essay on both clapping and applause


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There is a very detailed 29-page pdf article (with 78 references) by Alan Crawley at Integrative Psychological and Behavioral Science on June 7, 2023 [pages 1 to 29] titled Clap, Clap, Clap – Unsystematic Review Essay on Clapping and Applause. The first two paragraphs of his Conclusion are that:

 

“Clapping and applause are two different behaviors. The first is a nonverbal phonokinesic manner that mechanically produces an acoustic sound after bursting a bubble of air between both palms of the hands. Different from clapping, applauses are claps that convey a meaning of approval, most usually used in a rhythmic, repetitive sequence.

This may be the first literature review on the complex polysemic and multipurpose behavior of clapping, and even it tried to bring several interdisciplinary lenses to study the same behavior, many historical and current aspects of how it functions, its variations, frequency, and so many more aspects still are yet to understand.”

 

Functions of applause are to:

Approve

Celebrate

Show Support

Cooperate

Intimidate

 

Section titles in Alan’s article are:

Introduction

Definition

Is a Clap a Gesture?

Evolutionary Origin of Clapping

Development of Clapping During Ontogeny

Clapp as an Expression of Soft Biometric Data

Clap as an Expression of Language and Inner Thought

Clap as a Social Act

Clap as a Contagious and Synchronized Act

Why is Synchrony Important, 

  and How Does It Work in Humans?

Clapping and Social Hierarchy

Synchrony Unity and Equality

The Role of Culture in Applause and Claps

The Subjective Experience of Receiving Applause

Conclusion

 

The cartoon came from here at OpenClipArt.

 

Wednesday, February 25, 2026

Giving a speech or doing a demonstration at a 4-H club day


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4-H is a national youth development program administered by the Cooperative Extension System under the U. S. Department of Agriculture. The name refers to a focus on personal qualities of Head, Heart, Hands, and Health. 4-H clubs provide youth opportunities related to agriculture, civic engagement, healthy living and STEM.

 

Back on August 19, 2012 I had blogged about watching A 4-H speech at the Western Idaho Fair. 4-H clubs have speech contests for teenagers (and younger children). State (or provincial) university extension services responsible for 4-H clubs have detailed instructional materials about giving presentations, which are useful for all teenagers. Here are some examples:

 

California

There is a 58-page pdf article from the University of California revised on January 28, 2021 and titled 4-H Presentation Manual.

 

Kansas

There is an 11-page pdf article from Kansas State University – Extension Harper County titled Thinking of doing a Talk or Demonstration at 4-H Day? WHY NOT! Here are some helpful hints! Another 6-page pdf article from July 2019 is titled Kansas 4-H Preparing and Using Visual Aids – Fact Sheet 7.0.

 

Maryland

A 26-page pdf article from February 2021 is titled the Maryland 4-H Public Speaking Guide.

 

Montana

A 64-page pdf article from the Montana State University Extension in 2016 is titled Montana 4-H Clover Communications.

 

North Carolina

A 18-page pdf article from May 2019 is titled North Carolina 4-H Presentations.

 

Orgeon

A 16-page pdf article from Oregon Cooperative Extension in January 2017 is titled 4-H Presentation Guide.

 

South Dakota

A 22-page pdf article from May 2019 is titled the South Dakota 4-H Public Presentation Guideline.

 

Texas

A 21-page pdf article from the Texas Agricultural Extension Service on June 1999 is titled Public Speaking…4-H Style. Another 16-page pdfarticle by Iris Kalich from the Texas Agricultural Extension Service is titled 4-H Public Presentation Guide: Method demonstrations & Illustrated Talks. And a 61-page pdf article from Texas A & M Agrilife EXTENSION is titled Explore Public Speaking Project.

 

Wisconsin

A 16-page pdf article from the University of Wisconsin Extension: 4-H Youth Development on December 2023 is titled A Parent’s Guide to Public Speaking.

 

Alberta

A 22-page pdf article from 4-H Alberta on September 2005 is titled Speaking Your Way to Success. And another massive 142-page pdf articleby Hugh Phillips from 4-H Alberta on October 2005 is titled 4-H Speak Pack – Communicating Effectively….the 4-H Way.

 

The 4-H emblem came from Wikimedia Commons.

 

 

Tuesday, February 24, 2026

An amusing xkcd comic with a 2x2 table about Dinosaurs or Not


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The xkcd comic by Randall Munroe on February 6, 2026 is titled Dinosaurs and Non-Dinosaurs. As shown above in my colorized version, there is a 2x2 table with horizontal categories for ARE DINOSAURS or ARE NOT DINOSAURS, and vertical categories for SEEM LIKE DINOSAURS or DON’T SEEM LIKE DINOSAURS.

 

This cartoon is discussed at Explain Xkcd. The box with orange at the upper right for ARE NOT DINOSAURS but SEEM LIKE DINOSAURS are mosasaurs, plesiosaurs, pteranodon, dimetrodon, and quetzalcoatlus. And the box with blue at the lower left for ARE DINOSAURS but DON’T SEEM LIKE DINOSAURS just are birds.

 

On January 19, 2024 I blogged about The Joy of 2x2 tables, or charts, or matrices.

 

 

Monday, February 23, 2026

An excellent series of articles on the writer’s craft from Lorelei Lingard in the magazine Perspectives in Medical Education


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

There are lots of mediocre articles about writing, but fewer excellent ones. An article by Lorelei Lingard in Perspectives in Medical Education on April 8, 2015 (Volume 4, Number 2, pages 79 and 80) is titled The writer’s craft and introduces a series. She has a PhD in rhetoric and is a professor. Articles in the series cover topics ranging from titles, to verbs, to sentences to paragraphs.

 

One on April 9, 2015 Volume 4 Number 2, pages 53 and 54 is titled Enlisting the power of the verb. A second on January 26, 2016 (Volume 5 Number 1, pages 39 to 41) is titled Get control of your commas. A third on May 23, 2016 Volume 5 Number 3, pages 179 to 181 is titled Bonfire red titles. A fourth on December 8, 2016 (Volume 6, Number 1, pages 51 to 53) is titled Mastering the Sentence. A fifth on April 10, 2019 Volume 10 Number 2, pages 98 to 100 is titled From semi-conscious to strategic paragraphing. A sixth on December 18, 2019 (Volume 18, Number 9, pages 57 to 59) is titled Pace, pause & silence: Creating emphasis & suspense in your writing. A seventh on November 3, 2021 (Volume 10, Number 6, pages 347 to 351) is titled When English clashes with other languages: Insights and cautions from the Writer’s Craft series. And an eighth on March 8, 2022 (Volume 11, Number 4, pages 228 to 231) is titled Writing for the reader: Using reader expectation principles to maximize clarity.

 

For example, in Bonfire red titles Lorelei says:

 

“….A title is like a front door: it serves as advertising for what’s inside your research paper. Have a look at the last title you wrote for an academic manuscript. Is it a red door or a white one? Does it draw readers into your work or encourage them to walk by?

 

Titles must achieve two goals: quickly grab the reader and faithfully describe the paper. This likely explains our common addiction to the ‘colon title,’ in which what precedes the colon is meant to be catchy and what follows is meant to be descriptive.”

 

The image of a writer was adapted from one at the Library of Congress.

 

 

Sunday, February 22, 2026

Beware: acronyms and abbreviations can have multiple meanings


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Back on September 7, 2021 I posted about Don’t AWE your audience by using Acronyms Without Explanations. Always define acronyms because they are a form of jargon. There is an excellent article by Neil M. Davis in Medical Writing magazine on December 2020 (Volume 29, Number 4, pages 16 to 19) titled Medical abbreviations with multiple meanings: A prescription for disaster.

 

For example, HD can mean Hansen Disease, Hodgkin Disease, or Huntington Disease. And NBM can mean Nothing by Mouth, No Bowel Movement, or Normal Bowel Movement. NE can mean No Effect, No Enlargement, or just Not Evaluated. The general link for that magazine (which has freely downloadable articles) is here.

 

My cartoon was modified from this one at Wikimedia Commons.

 

 

Saturday, February 21, 2026

Dick Van Dyke told his hardest story from a 75-year career


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dick Van Dyke turned 100 on December 13, 2025. And he published a book with a series of stories titled 100 Rules for Living to 100: An optimist’s guide to a happy life. An article by Sarah Lemire at Today on November 18, 2025 is titled EXCLUSIVE: At Almost 100, Dick Van Dyke Won’t Sit Still – and Is Eyeing 1 More Big Role. She notes that he had a 75-year career. There is another article by Liz McNeil in People magazine on November 25, 2025 titled Dick Van Dyke ‘Feels Pretty Good for 100.’ Here’s Why He’s Optimistic About His Centennial Birthday (Exclusive).

 

 On pages 105 to 113 there is a great story, titled Tell Your Hardest Story:

 

“In December 1973, I found a seat in a circle of chairs in a grim, fluorescent-lit meeting room at the Brentwood Veterans’ Hospital. Around me were military vets, young and old, all hospitalized for drug and alcohol addiction and gathered for regular group therapy. I was there as a visitor, doing research for my role as an alcoholic in The Morning After, a TV movie being shot elsewhere in the facility.

 

It was weird for these guys to have a Hollywood actor eavesdropping on their raw, real-life stories of struggle, I could tell. Right off the bat, I needed to assure them that I would be a sympathetic listener. ‘The subject of my movie is very personal to me,’ I began, ‘because I myself am an alcoholic.’

 

Their faces flickered with surprise. At the time, only my family and a handful of other people in my life knew about my drinking problem.

 

‘So, I understand some of what you’re going through. But really, I’m here to listen and learn.”

 

Then Dick decided to go public.

 

“The story got picked up across the country. As expected, when Mr. Goody Two-shoes admitted his addiction to the world, the public was shocked. Friends and colleagues from wherever I’d lived and worked called to offer sympathy and encouragement, reporting that they, and everyone they knew could barely believe the news. Within a week, I was getting letters by the thousand – people were moved and incredibly understanding. Many detailing how alcoholism had impacted them and their loved ones.

 

That reaction spurred me to go even more public. I appeared on The Dick Cavett Show, one of the best interviews I’ve ever done, and I told my story onstage in Washington, DC, for a press conference with other celebrity alcoholics. I am told that rehab facilities still show The Morning After to this day.

 

…. Each time I put a new layer of it into words, I feel a release of the power that alcoholism had over me. I was separating myself from the disease, seeing my experience as a battle with the disease. Telling my story was giving me power and freedom.

 

Each of us has our own hard stories of crisis and struggle. When we hold them in, out of fear or shame, they control us. But when we tell our stories, we’re in the driver’s seat. And when we share those stories, even just among our friends and family, we are literally helping one another to survive, just like that brotherhood of vets.”  

 

Pages 9 and 10 have a story titled Make Your Own Rules. On page 10 Dick has the following weasel words about his rules and stories:

 

“I readily admit that you might find variations of the same rule emerging in multiple stories here. That’s because my life, like everyone else’s, has its personality-specific ongoing themes – questions that pop up, over and over again, in different contexts, old challenges that look different in each new light, wisdom learned and forgotten and learned again.

 

I might also add that, for some of these stories, there’s not exactly a rule or even a specific question. Sometimes that’s because I know there’s some nugget of meaning in the story, but I haven’t figured out what it is. Maybe you can! Other times, it’s just a funny story, plain and simple. Because don’t we all sometimes just need comic relief?

 

Finally, if you’re inclined to count up these rules to see if there are exactly one hundred, as advertised in the title, your math might disappoint you, just a little. Quality over quantity, as the saying goes, right? I can assure you that this book will deliver enough main rules, sub-rules, ancillary rules, and multipart rules to last you a lifetime, yes, all the way to one hundred!”    

 

His book doesn’t bother to number those stories or even give us a Table of Contents. I got suspicious about whether there really were a hundred, and then wrote down the following list of all the story titles (grouped ten at a time):  

 

Don’t Act Your Age

Make Your Own Rules

Examine Your Head

Learn to Fall

Find Your Passion in Your Past

Tolerate and Cherish Your Little Brother

Face Your Fear

Find “The New You” Inside “The Old You”

Find Your People – A Story in Several Parts

Figure Out Who You Aren’t

 

Don’t Litter: Tips for Safety and Hygiene on Family Road Trips in the 1950s

Don’t Count on “The Big Break”

Hone Your Bit (Every Job Is Training for the Next One)

Don’t Do Live Morning TV

Some Secrets You Shouldn’t Tell

Eggs Again? Some Failures Are Just That

Dance with Chita

Go Nuts (But Maybe Not That Nuts)

Suck Up to the Landlady

Speak Up for Your Family

 

It Doesn’t Take a Good Boss to Do Great Work

Accept Your Limitations

Win an Oscar

Stay on the Phone

Make Christmas with What You’ve Got

Don’t Trust Machines

Reconsider the Boogeyman

Tell Your Hardest Stories

Play Against Type

Retire on Your Own Terms

 

Remain Anonymous

Start a Band

Commit to Play

Save All That Artwork

Believe in Fate

Take Your Doubts to the Desert

Accept “Rescue” with Grace

See the Pattern to Get Past It

Help Someone Find Their Voice: Do’s and Don’ts

Reimagine Your Legacy

 

Read the Fine Print

Learn from Animals: 3 Species, 4 Rules

Get a Good DJ

Write It Down

Bond Through Crisis

Be Someone’s Baker

Get Frank: A Meditation on Old Rifts

Remember the Good Stuff, Leave the Rest Behind

Reminisce While You Can

Get a Great Sidekick

 

Clear the Air

Get a Second Opinion (and a Third and a Fourth…)

Learn from Teaching

Cross Off Regrets

Learn from Shame

Never Call “Cut”

Don’t Match Jimmy

Don’t Live in the Past

It Pays to Go to the Gym

Build a Slide and Grandkids Will Come

 

Transmogrify Halloween (On Family Traditions)

The Clothes Make the Gnome

Stay Tall Inside

Hand Over the Keys

Read While You Can

Do Get All Judgy (When You’re Watching TV)

Learn a New Way to Fall

Carpe Chita

Remember Honestly

Live with Regrets

 

Your Purpose Doesn’t Need to be Grand

You Will Not Be Alone

Save the Afterlife for After Life

You Can’t Protect Your Survivors

Find Your Arlene

 

As you can see, there are just seventy-five. The book could have more honestly been titled Seventy-Five Rules from My 75-Year Career: An optimist’s guide to a happy life.

 

The wreath was adapted from one at OpenClipArt.  

 

Friday, February 20, 2026

A decorated book drop at my friendly local public library


 

 

 

 

 

 

 

 

 

 

 

 

Every time I return books at the Lake Hazel branch of the Ada Community Library I get a chuckle from using their decorated inside book drop. When I pull the handle on its drum, it rotates downward to reveal eight teeth, as is shown above.

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

That library branch also has a drive-up book drop. Some book drops are more complicated than they appear. There may be a spring-loaded surface inside. As shown in this brief Reddit video, books do not drop all the way to the ground from the slot.  

 

There is an article by Dr. Steve Albrecht at Library 2.0 on April 5, 2024 titled Horror Stories from the Book Drop: A Recap of Items Found by Librarians.

 


 

 

 

 

 

 

 

 

 

Outside book drops sometimes are vandalized. Back in 2010 a disgruntled patron threw mayonnaise and other condiments into the drop at the Victory Road branch of the Ada Community Library. Another Reuters article on January 29, 2011 described how a Woman who dumped condiments in book drop pleads guilty.

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

But that’s not the worst thing possible. Still another article by Chuck Knox in LIDAR Magazine on January 15, 2018 titled Future After Fire: The Renovation of the Eckhart Public Library said that:

 

“In the early morning of July 2nd, 2017 3 individuals were wandering the town of Auburn, Indiana looking to cause trouble. That trouble resulted in 1 of the 3 dropping a lit 1” mortar style fire firework in the return book drop box of the Eckhart Public Library. The result was an intense fire that caused an estimated 3.4 million dollars’ worth of damage to the building and its contents. The Auburn Fire Department was quickly on the scene and had the fire extinguished within 10 minutes of arriving. Even with their quick response the damage was horrific. Within a week of the fire the Auburn Police arrested Nykolas Elkin age 24 for the arson. He later admitted he placed the lit firework in the drop box; he was convicted and sentenced to 14 years in prison for the crime.”

 

Images of a mayonnaise jar and a fire truck came from Wikimedia Commons.

 

 

Wednesday, February 18, 2026

Tips for tackling wordiness


 

 

 

 

 

 

 

 

 

 

 

 

There is a brief article by Barbara Bashein on page 28 in the November 2019 Toastmaster magazine titled Shed the Dread of Business Writing. Her tips are to:

 

Eliminate wordiness. For example, change ‘at the present time’ to ‘currently’ or ‘now’.

 

Use clear and concise words. For example, change ‘utilize’ to ‘use.’

 

Use active rather than passive sentence structures. For example: ‘The team wrote the report,’ rather than ‘The report was written by the team.’

 

And there is a web page by Margaret Procter at University of Toronto: Writing Advice titled Wordiness: Danger Signals and Ways to React with tips about how to change:

 

Doubling of Words (choose one)

 

Intensifiers, Qualifiers (omit or give specific details)

 

Formulaic Phrases (use a one-word form or omit)

 

Catch-all Terms (can sometimes omit)

 

Padded Verbs (use a one-word form)

 

Unnecessary ‘to be’ and ‘being’ (omit)

 

Passive Verbs (change to active voice, if possible with a personal subject)

 

Overuse of Relative Structures (‘Who,’ ‘Which,’ ‘That’) (omit when possible)

 

And a four-page pdf article by Barb Every in Medical Writing magazine for March 2017, pages 17 to 20 (Volume 6, Number 1) is titled Writing economically in medicine and science: Tips for tackling wordiness. She says to avoid repetition, eliminate redundancy, and minimize purposeless words. Barb’s Table 1 on omitting redundant words is as follows:



 

 

 

 

 

 

 

 

 

 

 

The cartoon was modifed from this one at OpenClipArt.

 

 

Tuesday, February 17, 2026

Use a glitch report to keep mistakes or failures from recurring


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I have been skimming through a useful 2026 book by Jessica Weiss titled Happiness Works: The science of thriving at work. There is a preview at Google Books. Chapter 5, starting on page 85, is titled Trust and Happiness and subtitled An unbeatable team formula. An article by Julia Korn in Forbes on November 12, 2025 titled A Practical Guide to Being Happier At Work (From a Workplace Happiness Expert) discusses it as follows:

 

“Run a regular ‘Glitch Report’ with your team

 

Borrowed from the Four Seasons hotel, this simple ritual turns everyday frustrations into learning moments. A ‘glitch’ is any situation that didn’t go as planned – a missed deadline, a miscommunication or even a small annoyance. The goal isn’t to assign blame or complain, but to find solutions together.

 

Here’s how it works: each team member shares what went wrong during the previous day, week, or month – depending on cadence – and the steps that have been taken to fix it. The result? Everyone’s aligned, informed, and empowered to help address the glitch further.

 

Weiss says this practice builds:

   Transparency

   A focus on learning and improvement

   Inclusive participation

   Collaboration, particularly when problems surface

   Timely and constructive feedback.

 

In short, the glitch report creates a culture of psychological safety, where team members can speak up, take risks, and own mistakes without fear. This counts: when people feel psychologically safe, they’re far more resilient to burnout, even when their work environment isn’t perfect.

 

Try this practice with your team to see how problems turn into solutions.”  

 

The first note in the book for this chapter references a post by John Caddell in the FutureLab blog on January 10, 2015 titled Four Season Hotels Review a Daily Glitch Report:

 

“Next up [in our daily review] is a review of the previous day’s mistakes in something we call the Glitch Report. Every department in the hotel is represented at the morning meeting, and each has a printout detailing what has gone wrong and what steps may already have been taken to correct course. The Glitch Report ensures that every hotel department knows what happened and which guest it affected.

We might have missed a guest with something as simple as turndown service, and everybody listens to the department head responsible as he or she articulates what went wrong. That person will go to the root cause of the problem and tell everyone what will be done to fix it in that guest’s eyes. Whatever the issue, making it right starts with a sincere apology. It can also mean trying to do something else for them later on in their visit. It can mean an amenity such as flowers or fresh fruit skewers or a bottle of wine. It could mean an appropriate adjustment or consideration on their bill. For each guest, we strive to find the right approach in the apology.”

 

The cartoon was modified from this one at OpenClipArt.