Are you listening or just talking?

Back in 1996 Ken Johnson said that:

“Listening effectively to others can be the most fundamental and powerful communication tool of all. When someone is willing to stop talking or thinking and begin truly listening to others, all of their interactions become easier, and communication problems are all but eliminated."

Instead most people are more like the person described by Sara Bareilles in her recent song, King of Anything:

“...You got the talking down, just not the listening.
And, who cares if you disagree? You are not me.
Who made you king of anything?
So, you dare tell me who to be.
Who died and made you king of anything?”