Tuesday, August 17, 2010

Joy of cartoons

Dilbert.com


Presentations and public speaking occasionally are topics for cartoons. On August 7th Dilbert ended a presentation by thanking his audience for their utter apathy.

On July 8th, 9th, and 10th there was a series about public speaking. The first showed Alice becoming completely dehydrated by the thought of public speaking. The second had Asok with a very upset stomach. The third had the boss announce that he was sending Alice, Dilbert, and Asok to a public speaking class. The first cartoon was particularly hilarious to Dilbert fans because Alice, the brilliant engineer, is otherwise physically fearless. She wields the infamous Fist of Death, and also has kicked an Elbonian into his fur hat.

There also have been many Dilbert cartoons about PowerPoint. Last October Brent Dykes showed a collection of them in a blog post.

On July 6th there was a Savage Chickens cartoon about things to fear, both singly and in combination. Last week there was another thing to fear: the door-to-door podium salesman.

Last August there was a Pickles cartoon about combinations of fears. A 2005 Frank and Earnest cartoon imagined how the famous opening line, “Friends, Romans, and countrymen” might have been written. Back in 2003 Rose is Rose even had a Halloween costume related to public speaking.

You can find more cartoons about public speaking here.

Monday, August 16, 2010

A short story with a unique perspective






















In his book War Dances Sherman Alexie tells a very short story called Looking Glass. His grandmother described her favorite babysitter on the Colville Indian Reservation - a kind, peaceful old man who used to sit in his rocking chair and braid her hair.


That old man was Chief Joseph, the legendary leader of the Nez Perce. Most know him from his surrender speech on October 5, 1877, ending with the famous words:


“From where the sun now stands, I will fight no more forever.”

Friday, August 13, 2010

Add your unique perspective to a topic

I recently received my Advanced Communicator Silver award from Toastmasters International.One requirement for it was to present two educational programs from the Better Speaker Series.

The first one I did was about Using Body Language.
My club library had an older copy of the brochure, which
came with with a set of five bullet-point PowerPoint Slides with the same generic clip art background at the bottom. The slides really were just an outline, and they looked something like this:

















I illustrated my spee
ch with a lot more slides, using photos taken from Wikimedia Commons. To explain emotional gestures I added the following two slides. The second one is from that hilarious 1959 science fiction/horror movie, Plan 9 from Outer Space. It shows the crossed arms-over-chest salute that two aliens gave when they reported to their Leader.















Monday, August 9, 2010

The power of brief speeches: World War I and the Four Minute Men


























Imagine you were telling your grandfather about those nifty new, brief presentation formats like Ignite, Pecha Kucha, and Lightning Talks. You enthusiastically described how wonderful it was for speakers to be able to get to the point in only 5 to 7 minutes (possibly with precisely 20 PowerPoint slides).

He then would turn to you, sneer, and ask why it took you guys so darned long! Back during World War I (1917 and 1918) his uncle used to speak about patriotic topics for just four minutes at intermissions in movie theaters. This was before commercial radio broadcasting even existed.

Projectionists took four minutes to change films, so he and the other volunteer speakers to those large captive audiences were simply known as the Four Minute Men. (Of course the name also was meant to recall the Minute Men back during the American Revolution). They used just one or two slides. The entire program cost the government just $102,000.

Those volunteers were an important part of the Committee on Public Information, a federal propaganda agency run by a journalist named George Creel. During the war there were about 75,000 Four Minute Men, who gave an estimated 755,000 speeches to a total audience of 314 million people. The average audience was 416 people. On the average everyone in the US got to hear 3 speeches.

The idea for the Four Minute Men began with a group of Chicago businessmen shortly before the US declared war on Germany on April 6, 1917. The very first speech was given by Donald M. Ryerson around April 1st in the 1470 seat Strand Theater, downtown. Mr. Ryerson was a Yale graduate in his early thirties who had worked in his family’s metal supply business, Joseph T. Ryerson and Son.

On April 13th President Wilson issued an executive order establishing a Committee on Public Information. Donald Ryerson went to Washington two days later. In ten minutes he explained the idea to Mr. Creel, who initially put him in charge of making the Four Minute Men into a national organization. Ryerson even trademarked the name of the organization. He left for naval officer training in June, and William McCormick Blair took over. They created a structure with a hierarchy of state and local branches.

By June 18 the Four Minute Men had been recognized on behalf of the Treasury Department, the Food Administration, and the American Red Cross War Council. Even more importantly, early in July the executive council of the motion picture industry recognized them as the only authorized agents speaking for the US government in the motion-picture theaters of the country. The introductory slide their speakers used to establish credibility looked like this:
















A series of bulletins and newsletters were printed and mailed out to the organization. Bulletin C contained the following advice:

“...In selecting men for speakers try to secure men with various neighborhood or business contacts, who will be acceptable in appearance and general standing to the audiences, and on whom you can depend with reasonable certainty for forceful and accurate presentation of the subject.

Well-known speakers are too accustomed to longer speeches, with room for anecdotes and the introduction, and should be avoided for this service in favor of young lawyers and business men who will present messages within the four-minute limit rather than originate speeches.”


One issue of The Four Minute Men News contained the following exposition about speech delivery. It was written by by Samuel Hopkins Adams, a journalist whose muckraking articles about patent medicines in Colliers magazine led to the Pure Food Act of 1906. Mr. Adams advice sounds quite contemporary:

“Stick to your time allowance. Five minutes means a guess; four minutes makes a promise.

Begin with a positive, concrete statement. Tell them something at the start.


Use short sentences. The man who can’t make one word do the work of two is no four-minute speaker.


Avoid fine phrases. You aren’t there to give them an ear full but a mind full.


Talk to the back row of your audience; you’ll hit everything closer in.


Talk to the simplest intelligence in your audience; you’’ll hit everything higher up.


Be natural and direct. Sincerity wears no frills.


Give your words time. A jumbled sentence is a wasted sentence. You can’t afford waste on a four-minute allowance.


Don’t fear to be colloquial. Slang that your hearers understand is better than Latin that they don’t.


Don’t figure the importance of your job on a time basis. Four hours of thinking may go into four minutes of speaking.


You represent the United States of America. Don’t forget it. And don’t give your audience occasion to forget it.

Finish strong and sharp. The butterfly is forgotten as soon as he departs, but you recall the hornet because he ends with a point.

Finally, and always - Stick to your pledge and the four minute limit.”

The first subject addressed by the Four Minute Men was “Universal Service by Selective Draft.” Then came the four Liberty Loan campaigns in June 1917, October 1917, April 1918, and October 1918, and the Victory Loan Campaign. Other early speech subjects (before October 1917) included Red Cross, Organization, Food Conservation, Why We Are Fighting, The Nation In Arms, The Importance of Speed, What Our Enemy Really Is, and Unmasking German Propaganda.











Donald Ryerson, the very first “Four Minute Man,” survived the war. In 1928 he became chairman of the business begun by his grandfather, and led it into the Great Depression. Sadly he did not live to a ripe old age. On May 8, 1932, in the aftermath of a nervous breakdown due to overwork, he died of a self-inflicted gunshot wound. He was only 47. A few years later the Ryerson company was bought by Inland Steel. Ryerson still exists and its successor still sells metals.

There was a 16-page article about the Four-Minute Men in the February 1939 issue of The Quarterly Journal of Speech. Their story also has been told in more detail in a book by Alfred E. Cornebise called WAR AS ADVERTISED: The Four Minute Men and America’s Crusade 1917-1918. Briefer accounts appear on the web here, here, and here.

Friday, August 6, 2010

Lack of preparation can be just as bad as too much preparation
















If you do a Google search on “public speaking” one of the top-ten results will be an almost 4500-word long special report on How To Conquer Public Speaking Fear written long ago by Morton C. Orman, M.D.
Dr. Orman listed the following ten principles, most of which are good advice:

"1. Speaking in public is not inherently stressful.

2. You don't have to be brilliant or perfect to succeed.

3. All you need is two or three main points.


4. You also need a purpose that is right for the task.


5. The best way to succeed is not to consider yourself a public speaker!


6. Humility and humor can go a long way.


7. When you speak in public, nothing "bad" can ever happen!


8. You don't have to control the behavior of your audience.


9. In general, the more you prepare, the worse you will do.


10. Your audience truly wants you to succeed."


I disagree with #9. Dr. Orman’s advice on this topic is that:


“9. In general, the more you prepare, the worse you will do.


Preparation is useful for any public appearance. How you prepare, however, and how much time you need to spend are other matters entirely.


Many of the errors in thinking we've discussed so far often creep in to people's strategies for preparation. If you have the wrong focus (i.e., purpose), if you try to do too much, if you want everyone to applaud your every word, if you fear something bad might happen or you might make a minor mistake, then you can easily drive yourself crazy trying to overprepare your talk. In these instances, the more effort you put in, the worse you probably will do.


On the other hand, if you know your subject well, or if you've spoken about it many times before, you may only need a few minutes to prepare sufficiently. All you might need is to remind yourself of the two or three key points you want to make, along with several good examples and supporting facts and . . . BOOM you're ready to go.


Overpreparation usually means you either don't know your subject well or you do, but you don't feel confident about your ability to speak about it in public. In the former instance, you'll need to do some extra research. In the latter, you'll need to develop trust in your natural ability to speak successfully. The only way to do this is to put yourself in the spotlight, over and over again.


Go out and solicit opportunities to speak on your subject in public. Offer to speak free or for a small fee, enough to cover your expenses. If you have something of value to tell others, keep getting in front of people and deliver it. In no time at all, you'll gain confidence. You'll also begin to respect the natural public speaker/communicator within you.”


If you obsessively over prepare and rehearse way too much, then you likely will do worse. In general though, most people prepare too little for public speaking. You definitely need some rehearsing before you speak.

Not being prepared can lead to an undesirable outcome, as in the following cautionary tale about golf (and urination) which may or may not be about the exact same Morton C. Orman. Mike Argento discussed it here and here on his Argento’s Front Stoop blog.


The older man described in the story had the not uncommon problem of an enlarged prostate. Many men with this problem discreetly carry a plastic jar or bottle as an emergency urinal. That man apparently did not. On August 7, 2005 he relieved himself on a tree at the 17th hole of a rural golf course rather than wait and travel the 400 yards to the clubhouse. A nearby homeowner was outraged, and called the Pennsylvania State Police. The golfer was cited for disorderly conduct and fined $25.


His attorney first appealed the case to the York County Common Pleas Court. Then, after he lost, he appealed again to a three-justice Pennsylvania Superior Court panel. The Superior Court overturned the conviction in mid-December of 2006. Those two appeals resulting from a lack of preparation cost that golfer a lot more than a plastic jar would have.


In January Nick Blanchett wrote another long article about fear. It was based on Orman’s advice, but also incorporated several flow charts rather than just relying on a massive text.

Tuesday, August 3, 2010

Public speaking is the worst social fear for both Swedish and Indian college students

In my last post I discussed how public speaking was the second biggest fear for US college students, surpassed only by the fear of spiders. I wondered how this compared with other college students around the world, and found two other recent surveys of social fears.

In 2007 Maria Tillors and Tomas Furmark published a paper on Social Phobia in Swedish University Students: prevalence, subgroups, and avoidant behavior. You can read the abstract here. They asked a sample of 523 students (34% men and 66 % women) to rate 14 potentially phobic situations on a social distress scale from 0 to 4 where (as in my previous post) 0 = none, 1 = mild, 2 = moderate, 3 = significant, 4 = severe. Results for significant or severe fears from their Table 5 are shown in the following bar chart. (Point to and click on it to see a larger, clearer version).

































Speaking or performing in front of a group of people was feared by 18.7% of the sample - much more than any of the other situations.


In 2010 Parag S. Shah and Lakhan Kataria published a paper on Social Phobia and its Impact in Indian University Students. You can read the full text here. They asked a sample of 380 students ( 68 % men and 32 % women) to rate 10 situations on the Liebowitz social anxiety scale from 0 to 3 where 0 = none, 1= mild, 2 = moderate, 3 = severe. Results for moderate or severe fears from their Table 4 are shown in the following bar chart.






























Acting, performing or giving a talk in front of an audience was feared by 31.65% of the sample, and again much more t
han any of the other situations.

A significant minority of college students (about 1/5 to 1/3) in these admittedly small samples find public speaking really scary.

Sunday, August 1, 2010

What do US college students fear most? Is it snakes, spiders, or public speaking?

Also, where do heights, rats, small spaces, seeing blood, and meeting new people rank?

Earlier this year Richard W. Seim and C. Richard Spates of Western Michigan University reported the results of a survey in an article on The Prevalence and Comorbidity of Specific Phobias in College Students and Their Interest in Receiving Treatment. Their article appeared in the Journal of College Student Psychotherapy, Volume 24, No. 1, on pages 49 to 58. You can read the abstract here.


They asked 813 college students (42 % men and 58 % women) to rate their degree of fear for a dozen situations on a scale from 0 to 4 where: 0 = no fear, 1 = mild fear, 2 = moderate fear, 3 = significant fear, and 4 = severe fear. The percent of students with significant, severe, and either significant or severe fears are shown on the following three bar charts. (Point to and click on any one to see a larger, clearer version).























































Spiders are the bigg
est fear, followed by public speaking, snakes, heights, and rats. Back in 2001 a Gallup Poll of the US found that people were more scared of snakes than public speaking.

Seim and Spates also asked the students to write in other fears they were bothered by, and 19% added one or more. The most common five were:


1.5% - Fear of clowns
1.4% - Fear of the dark

1.2% - Fear of failing school
0.7% - Fear of being sexually assaulted

0.5% - Fears related to vomiting


Apparently no one wrote in that they were bothered by a fear of death, so that old Jerry Seinfeld (and 1977 Book of Lists) cliche is finally disappearing from campus.


For once a nursery rhyme was right. Forget worrying about globalization. Instead worry about tuffetization,. Students have the same old fear as Little Miss Muffet: that a spider will come along, sit down beside you, and frighten you away.